3.1 Booking Process: Services can be booked through our website, phone, or email. All bookings are subject to confirmation and availability.

3.2 Scheduling: We will work with you to schedule services at mutually convenient times. Changes to scheduled services must be made at least 24 hours in advance.

3.3 Cancellation Policy: Cancellations made less than 24 hours before the scheduled service may be subject to a cancellation fee.

4.1 Payment Methods: We accept various payment methods including cash, credit cards, and bank transfers.

4.2 Payment Schedule: Payment is due upon completion of services unless otherwise arranged in advance.

4.3 Pricing: All prices are quoted in Australian Dollars (AUD) and are subject to change without notice.

4.4 Late Payment: Late payments may incur additional fees as specified in our payment terms.

5.1 Quality Assurance: We are committed to providing high-quality services and will address any concerns promptly.

5.2 Equipment and Supplies: We provide all necessary equipment and cleaning supplies unless otherwise specified.

5.3 Insurance: We maintain appropriate insurance coverage for all services provided.

5.4 Satisfaction Guarantee: If you are not satisfied with our services, please contact us within 24 hours to discuss resolution.

6.1 Access: Clients must provide safe and reasonable access to the service area.

6.2 Safety: Clients must inform us of any hazards, pets, or special requirements before service begins.

6.3 Valuables: Clients are responsible for securing valuables and personal items before service.

6.4 Information: Clients must provide accurate information about the property and service requirements.